Support | Pal by Mind Rnwd

Support

Pal by Mind Rnwd — published by INKSPIRE ONLINE SHOP

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Email: pause@mindrnwd.com

We reply within 2 business days.

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Manage your subscription

Pal offers a monthly and a yearly subscription. Gratitude and History are free forever and don't require a subscription.

To cancel or change your plan:

iPhone or iPad — Open Settings, tap your name, tap Subscriptions, select Pal by Mind Rnwd.

Android — Open the Google Play Store, tap your profile icon, tap Payments and subscriptions, tap Subscriptions, select Pal by Mind Rnwd.

Cancelling stops future renewals. You keep access until the end of your current billing period.

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Restore a purchase

If you've reinstalled the app or changed devices, open Pal, tap the gear icon on the Home screen, and tap **Restore Purchases**. Make sure you're signed in with the same account you subscribed with.

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Delete your account and data

You can delete your account at any time from inside the app.

1. Open Pal and sign in.
2. Tap the gear icon in the top right of the Home screen.
3. Press and hold **Delete Account**.
4. Confirm when prompted.

What is deleted: your account, your email address, and every gratitude entry you've written. This happens immediately and cannot be undone.

What is kept: we retain no personal data after deletion. Anonymised purchase records may be held by Apple or Google under their own policies, which we do not control.

If you can't access the app or would prefer we delete your account for you, email **pause@mindrnwd.com** from the address you signed up with. We'll confirm within 2 business days.

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Privacy and terms

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A note on wellbeing

Pal offers faith-based comfort and calm. It is not therapy, counselling, or medical care, and it does not replace professional support.

If you feel unsafe or think you may hurt yourself, please contact your local emergency services or a crisis line in your country right now.